Sloppy Realty Colleagues Can Be A Bust

A little while ago, some clients of mine made an offer on an REO. Everything seemed to be proceeding according to plan.

A week had come and gone, and I still hadn't had any concerns yet. Then after two weeks went by, and no response still, I knew something was going on. I called and e-mailed the selling agent religiously for three days, and still no response. Finally, as a last ditch approach to getting some type of response, I had to call the agents broker. They then turned me over to their assistant, and she did appear to have more knowledge then I had expected about what was going on.

Finally, after almost three weeks, I was emailed an extension agreement that stated we were requesting an extension due to the listing office opening escrow with the wrong company and not realizing it for two weeks. Two weeks? If I hadn't called the broker with my concerns the listing agent would have just coasted along obliviously and incompetently until our deal crashed and burned.

I've also been fortunate enough to experience dealings that were completely opposite from this situation. I had sold a property not to long ago for an agent listed in Lake Arrowhead. It wasn't a surprise when it took awhile for the bank to finally open the escrow, but the rest of the closing process was very successful. This agent was very good at keeping me updated, as well was her assistant. I was then able to complete all of my paperwork correctly and in a timely fashion.

Because of this, I was able to deliver excellent customer service to my client. Please be aware when you are hiring an agent, and make sure you are asking plenty of questions to make sure they are on the up and up. It is important to make sure that your Realtor is a fulltime agent and can devote all his time to you. Always make sure they are knowledgeable about how the of your local housing market.

If you are planning on buying in Big Bear, it is a very bad idea to use somebody from L.A. or Orange County. If you are planning on buying a Bank Owned listing, it is especially important to use somebody who is experienced in selling them. The banks do thing very differently and a Realtor who doesn't know what they are doing can blow the deal or end up costing you a great deal of money.

Author Ali Combs has much experience researching single-family homes for sale plus realty overall. Read her other posts online.